General information OMHM - Head Office
Bureau 202
415, rue Saint-Antoine Ouest
Montréal (Québec)
H2Z 1H8
Phone: 514-872-6442
Fax: 514-872-6965
Opening hours:
Monday to Friday, 8:30 a.m. to noon and 1 p.m. to 4:30 p.m., except holidays
Housing Applications
Bureau 202
415, rue Saint-Antoine Ouest
Montréal (Québec)
H2Z 1H8
Phone: 514-868-5588
Fax: 514-868-5966
Opening hours:
Monday to Friday, 8:30 a.m. to noon and 1 p.m. to 4:30 p.m., except holidays
Rent Supplement Program
1695, rue Grand Trunk
Montréal (Québec)
H3K 3H1
Phone: 514-868-3113, ext. 0
Fax: 514-868-4095
Opening hours:
Monday to Friday, 8:30 a.m. to noon and 1 p.m. to 4:30 p.m., except holidays
Requests for repairs, pest extermination and security services
HLM Tenants
Phone: 514-872-6646
7 a.m. to 11 p.m. - 7 days a week
Maintenance
Repairs
Pest extermination
24/7
Emergencies
Security services
Buildings and procurement
Bureau 104
5800, rue Saint-Denis
Montréal (Québec)
H2S 3L5
Phone: 514-872-3845 (for building contractors and professionals)
Fax: 514-868-3205
Opening hours:
Monday to Friday, 8:30 a.m. to noon and 1 p.m. to 4:30 p.m., except holidays
Complaints Office
Bureau 202
415, rue Saint-Antoine Ouest
Montréal (Québec)
H2Z 1H8
Phone: 514-868-5999
Fax: 514-868-3202
Please note that due to the pandemic, the Complaints Office is currently unable to process complaints as quickly as usual. In addition, if you wish to meet with an agent from the Complaints Office, you must first make an appointment.
Opening hours:
Phone lines: Monday to Thursday, 8:30 a.m. to noon, except holidays
Holiday hours: Closed from December 21, 2020 to January 4, 2021 inclusively.
Complaints from the adjudication or awarding of a contract
The Office municipal d'habitation de Montréal has established a procedure enabling it to equitably receive and treat complaints arising from the adjudication or awarding of a contract.
To file a complaint following this procedure, please refer to the Tendering your goods and services section for more information.
Access to information
As a public agency, the OMHM is subject to the Act respecting access to documents held by public bodies and the Protection of personal information (RSQ, c A-2.1).
You may make an access request to the OMHM verbally or in writing.
Bureau 202
415, rue Saint-Antoine Ouest
Montréal (Québec)
H2Z 1H8
Phone: 514-872-8561
Fax: 514-868-8991
N.B .: It is possible that the processing of your request may exceed the 30-day period due to a reduction in staff resulting from the COVID-19 crisis. Thank you for your understanding.
Affordable housing management department (Families)
3800, avenue Benny
Suite 101
Montréal (Québec)
H4B 3A4
Phone: 514 483-4118
OMHM HLM Services Offices
Bureau de services - Ouest
Bureau 300
2247, rue Delisle
Montréal (Québec)
H3J 1K4
Open 8:30 a.m. to noon, and 1 p.m. to 4:30 p.m. (from September 8, 2020)
Bureau de services - Est
3330, boul. de l'Assomption
Montréal (Québec)
H1N 3S4
Open 8:30 a.m. to noon, and 1 p.m. to 4:30 p.m. (from September 8, 2020)